Navigating the Payoneer Process: How to Obtain a Mastercard When No Option Appears

The Payoneer platform is a popular choice for individuals and businesses looking to receive and manage international payments. However, at times, users may encounter challenges when trying to order a Mastercard through their account. If you have noticed that your Payoneer account lacks the option to order a Mastercard, this article will guide you through the necessary steps to resolve this issue.

Understanding Payoneer's Eligibility Requirements

When you initially set up your Payoneer account, you might wonder why you cannot see the option to order a Mastercard right away. This is because there are specific requirements for eligibility that need to be met. Receiving payments directly from Ewallets or other Payoneer accounts does not count as an eligible source. Instead, you must receive payments from mass payout companies or via the Global Payment Service, which excludes Ewallets.

The Role of Fund Accumulation in Order Availability

Typically, your Payoneer account will only display the 'Order Card' option after you have received a minimum amount of funds into your balance. Payoneer's system is designed to automatically enable this option once your account meets the requirement. Therefore, if you find that the 'Order Card' option is not available, it may be due to insufficient or ineligible payment sources in your account.

Ensuring Compliance with Payoneer Policies

It is important to note that directly contacting the author of this document for inquiries related to your specific Payoneer account is not recommended. If you have any questions or need further assistance, please contact Payoneer Customer Care through their website. They are equipped to provide detailed guidance tailored to your unique situation.

Strategies for Meeting Eligibility Requirements

To increase your chances of becoming eligible for a Payoneer Mastercard, consider the following strategies:

Transact with Eligible Sources: Make sure to receive payments from mass payout companies or through the Global Payment Service. Avoid relying on Ewallets or other Payoneer accounts as sources of payment. Monitor Your Payment History: Keep track of the sources of your payments to ensure they meet the required criteria. Stay Informed: Pay attention to any updates or changes in Payoneer's policies that might affect your eligibility.

Conclusion

Becoming eligible for a Payoneer Mastercard requires patience and adherence to specific requirements. By ensuring that you receive payments through eligible sources and regularly monitoring your account, you can work towards making the 'Order Card' option available in your Payoneer account. Remember, the Payoneer Customer Care team is a valuable resource for any questions or issues you may encounter along the way.