How to Unlock an ATM Card of Corporation Bank if It Gets Locked

Having an ATM card locked inside an ATM can be stressful, but it is often a straightforward process to retrieve it. Here’s a comprehensive guide to help you through this situation with Corporation Bank:

Steps to Unlock Your Corporation Bank ATM Card

Firstly, it is essential to inform the store or the owner of the ATM machine about the situation. If the ATM is in a retail store, they may be able to assist you or direct you to the appropriate contact point.

Calling the Bank

The next step is to contact the Corporation Bank as soon as possible during the next business day. They will be able to provide you with instructions on how to proceed. You may need to inform them about the incident with your ATM card and request assistance in retrieving it.

When you call the bank, make sure you have all necessary account details and your personal information ready. They can request a new card or provide other necessary steps to unlock and retrieve your card.

Bank Hours for Card Retrieval

If the bank is open, visit during their business hours and inform the staff about the situation. The bank should be able to help you retrieve your card. However, if the card was not released on the first attempt, it’s possible due to pending investigations or certain account issues such as being frozen, overdrawn, or suspected of being compromised due to suspicious activity.

Using Corporation Bank Services

As a Corporation Bank customer, you have access to Corporation Bank’s innovative digital solutions. If you are registered for the Corp Ease app, you can use it to unlock your debit card through the app itself. Alternatively, if you are not registered for Corp Ease, you can request access through an ATM by using one-time passwords (OTPs).

Possible Reasons for a Card Being Locked

It’s important to understand why a card might be locked in an ATM. Common reasons include the following:

The account has been frozen for financial reasons, such as an overdraft or a flagged transaction. The card was reported lost or stolen, and the bank has taken necessary security measures. There is an ongoing investigation due to suspicious activities associated with the account.

Once you understand the reason, you can address any issues raised by the bank before requesting a new card.

Requesting a New ATM Card

If your card cannot be retrieved from the ATM, the bank will likely issue a new card. They will need to verify your identity and potentially address any account issues before issuing a new card. This is the same process you would follow if a merchant had cut up your card.

Conclusion

Handling a locked ATM card can be a hassle, but taking the right steps can help you quickly resolve the issue and get back to your regular banking activities. Always keep your contact information and account details handy to make the process smoother.