How to Reset or Retrieve Forgotten Union Bank PIN for Debit Cards
Every debit card comes with a Personal Identification Number (PIN) which serves as a security measure to ensure that transactions can only be made by you. However, it can sometimes happen that you forget your PIN, especially if it isn't something easy to remember. In this article, we will guide you through the steps to reset or retrieve your Union Bank PIN through different methods.
1. Resetting PIN Using ATM
If you have an ATM handy, you can easily reset your PIN. Here are the detailed steps:
Insert your Union Bank debit card into the ATM.
Follow the on-screen instructions to select the 'Create PIN' or 'Green PIN' option.
You will be directed to the OTP (One-Time Password) generation menu.
The OTP will be sent to your registered mobile number. Please note that this number must be one you can access immediately.
Go back to the ATM and select the 'OTP Validation' option.
Enter the OTP on the keypad and confirm the four-digit PIN you have chosen.
Your PIN will be set successfully, and you will be prompted to complete any further instructions.
This method is quick and convenient if you have access to an ATM. It ensures that you have control over your account without necessitating a visit to a branch or phone call.
2. SMS Verification Method
If you have trouble accessing an ATM, you can use the SMS verification method. Here’s how:
Send an SMS to 9264092640.
In the message, type: 'DCPIN card number'
The OTP will be sent to your registered mobile number.
Follow the instructions on the screen at the ATM to validate the OTP and then set your new PIN.
This method is useful if you are unable to access an ATM or mobile internet but still have mobile phone service.
3. Online Reset Through Net Banking
If you have access to the internet, you can also reset your PIN through the Union Bank Net Banking:
Log in to your Union Bank Net Banking account.
Select the option for 'Change/Reset PIN'.
Enter your required details like your account number, debit card number, and any other details as prompted.
Create a new PIN and confirm it.
This method is ideal for those who are comfortable and have access to the internet.
4. Phone Banking Method
If online logging in or visiting an ATM is not an option, you can call Union Bank's customer care for assistance:
dial 1800 180 2222 or 0120-2490000.
Follow the prompts to select the option for PIN reset.
Verify your account details and identity over the phone.
Follow the instructions provided by the customer representative to reset your PIN.
Phone banking is a reliable option for those who need immediate assistance but are unable to visit a branch in person.
5. Branch Visit Method
For those who prefer face-to-face interaction or for specific requirements, visiting your nearest branch is the final option:
Visit your nearest Union Bank branch.
Fill out the PIN reset form, ensuring you bring your debit card and any required identification proof.
Submit the form and collect your new PIN.
While this method requires the most effort, it is the most secure and personalized method for resetting your PIN.
Additional Tips for PIN Management
Keep your PIN confidential and avoid discussing it with anyone not involved in the transaction.
Avoid using easily guessable numbers such as birthdates, anniversaries, or sequential numbers.
Change your PIN periodically to enhance security.
Memorize your PIN and avoid writing it down to prevent unauthorized access.
If you encounter any issues during the PIN reset process, contact Union Bank's customer care for assistance. They will guide you through the necessary steps and provide any additional security measures needed.
Union Bank offers a range of services to manage your savings and transactions securely. If you need more information on these services or have questions about managing your debit card, feel free to contact customer support.